All you need to know about our Staffordshire hotel
Here to help you in planning your stay with us at the Holiday Inn Express Stafford hotel are some answers to most frequently asked questions. If you do not see what you need here, just contact us.
Free car parking is available for hotel guests.
Please ensure you enter your registration on the terminal at Reception.
We can advise you on local car hire arrangements.
We provide a dry cleaning service – tariffs are displayed in the rooms.
The hotel is fully non-smoking. There is a designated smoking area outside the hotel.
We accept payment in Sterling only.
Medical and dental
24 local doctor/medical service available nearby. Dentist within 4 miles.
Well behaved pets and assistance dogs are welcome at the hotel by prior arrangement. A fee of £10 per pet per night applies until the 31st of December 2016. From the 1st of January 2017 a fee of £20 per pet per night will apply.
Accessible rooms are available on the ground floor. The hotel has an accessible front door at entrance. The lounge, bar and breakfast area are all wheelchair accessible.
We cater for special dietary requirements, but advance notice is appreciated. Vegetarian options are available.
Children and families
Children of all ages are welcome. A number of family rooms are available and we recommend the sofabed is used for a maximum of 2 children under 12. Cots and high chairs are also available.
What is and is not included in price?
All quoted prices are inclusive of VAT at the ruling rate. There is no service charge. Gratuities are at the customers’ discretion. Our Express Start breakfast is included for every guest and free Wi-Fi is available throughout the hotel.
Check in and out
Check in time: 2.00pm
Check out time: 11.00am
Credit and debit cards
We accept the following: Visa, Mastercard, Carte Blanche, American Express, Diners Club, Maestro, Solo and JCB.
Tour desk with ideas for trips and tours
We can help you plan visits to local attractions, nature and heritage trails, fun fairs, guided walks and a host of outdoor activities.
Valuables can be stored in individual safes at Reception.
Communications – email, fax, modem facilities
We can assist with fax and photocopying facilities via our front desk. Wi-Fi Internet access is available in all of our bedrooms and public areas.
If you’re celebrating during your stay we can make it memorable.... Champagne, chocolate and flowers can all be arranged, advance notice required.